Front of house
Everything the front desk and housekeeping team touch, from the first enquiry to check-out.
Front Desk & Reservations+
A guided booking wizard checks availability as you type. A calendar view shows what's booked, arriving or free at a glance — open any reservation for guest details, room and balance, move a guest to another room, or check them in.
- Availability calendar, arrivals & departures views
- Room moves, upgrades and manager-approval workflows
- Guest profiles, confirmations and automated reminder emails
Rooms & Rates+
Set up room types and individual rooms once, then control what each one earns.
- Room types, individual rooms and a live status board
- Rate plans, seasonal rates and promotions
Housekeeping+
A live room board shows what's dirty, clean or in progress, so front desk always knows which rooms are guest-ready.
- Room status board, task assignment and checklists
- Discrepancy and checkout-balance tracking
Quotations & Proposals+
Price up a stay or a conference event before the guest commits — send it as a PDF, track whether it's been opened, and turn an accepted quote into a real booking with one click.
Guest Communication & Notifications+
Confirmations, reminders and updates go out by email today, with an in-app bell and delivery log for staff.
- Email confirmations & automated reminders
- WhatsApp and SMS messagingSOON
Online Booking+
Let guests book straight from your own website, and get listed on the Kubhuka marketplace.
- Direct booking widget for your own site
- Channel & OTA rate/availability syncSOON
Revenue beyond the room
Every outlet, function and add-on sale, priced and costed properly — billed to the same guest folio as the room.
Food & Beverage / Restaurant & Bar+
A full point of sale for every outlet: build a menu of dishes, give each one a recipe so a sale draws its ingredients out of stock automatically, and take orders against a table, a room or a walk-in guest.
- POS terminal, a roaming Waiter View with sound alerts, and a lean Quick Order screen for phones/tablets
- Kitchen Display board and guest self-order by QR code
- Recipes, dish costing and food-cost % per item
- Set, buffet and banquet menus priced per head, with a Banquet Prep sheet telling the kitchen exactly what to prepare
- Orders post straight to the guest's room folio, a company/house account, or are paid on the spot
- Waiter-collects / cashier-confirms payment hand-off, so cash always reconciles to the right till
Conferences & Events+
Book function rooms with capacity by layout (theatre, classroom, boardroom, banquet), add packages and add-ons, and cater it straight from your F&B set menus.
- Venue booking, packages, add-ons and cancellation policies
- Catering slots priced per head from a set/buffet/banquet menu
- Bills directly into the same invoice as the rest of the event
Extra Services+
A catalogue of chargeable add-ons — airport pickup, laundry, spa, horse riding, tours — sold from a dedicated point of sale or requested by front desk on a guest's behalf.
- Services POS for walk-in sales: pay now, post to room, charge to account, or bill to an event
- Guest requests that flow approve → deliver → bill straight to the folio
Back of house
The operational and financial backbone — where stock, suppliers, cash and the books all come together.
Stores & Purchasing+
Order stock straight from the system and send it to your supplier — no separate spreadsheet, no double entry.
- Suppliers, purchase orders with an approval workflow, and goods-received notes that raise stock levels automatically
- Stock items with pack sizes — buy by the bottle or crate, count in millilitres or singles
- Stock movements, stocktakes, and a Daily Stock Sheet (opening, sales, waste and closing) for the kitchen and bar
- Room costing — turns stock usage into a real cost per room-night
Billing, Invoicing & House Accounts+
Folios, tax invoices, receipts and multi-currency payments with full reconciliation.
- House accounts (a "city ledger") for companies, employees and guests who charge to a tab, each with its own credit limit and printable statement
- Payments, refunds, write-offs and expense recording with an approval flow
Built-in Accounting & Bookkeeping+
Every booking, payment, expense and stock movement keeps a proper set of books accurate on its own — no manual journal entries, no separate accounting software.
- Trial Balance, Profit & Loss, Balance Sheet and Cash Flow, always up to date
- Budgeting per account, and fixed-asset tracking with automatic depreciation
- Combined financial reports across every property in a group, alongside each one's own
Cashing Up+
Open a shift with a float, work the shift, then count and reconcile the till against every payment method taken — cash, card, mobile money and more.
Management & oversight
Reports, access control and the day-to-day operations that keep a property running smoothly.
Reports & Analytics+
Built for decisions made every day, not just at month-end.
- Occupancy, ADR & RevPAR, revenue by source, and invoice ageing
- F&B sales, restaurant reconciliation and menu-performance reports
- Guest and channel-performance analytics
Team & Access Control+
Give each staff member exactly the access they need — front desk, housekeeping, F&B, accounts, management — no more, no less, down to individual actions within a module.
Multi-Property / Organisation+
Run more than one property without switching accounts. Each keeps its own rooms, rates, staff and reports; switch between them from the top bar, or see them consolidated at the organisation level.
Operations & Maintenance+
A shift diary for guest requests, room changes and staff handover notes that aren't billable — logged, assigned and resolved. A separate maintenance module tracks repair tickets against rooms and property assets, with stock used and parts ordered right on the ticket.
Support+
24/7 support, every day of the year. Raise an in-app ticket and reach a real person before a guest walks in.